Carlos: Thank you so much for your information, please allow me a moment while I access to your account information.
Carlos: Thank you so much for your information, I was looking for your account and it seems that your account is not banned what is banned or suspended is your console.
You: yup i want to know the reason cause i didnt do anything wrong and if is it possible to unban my console?
Carlos: The reason why your console is suspended is for Community Standard Abuse and the console will be unban until 05/30/2015.
Carlos: Is there anything else I can assist you with today?
You: what does it mean?
You: Community standard Abuse?
Carlos: An act that breaks the various agreements required to be accepted to access and use anything on the PlayStation®Network that is not defined by other offenses.
You: sir i cant afford to buy a new console could i be sure it will be unban?
Carlos: Unfortunately, in this case there is nothing that we can do and you will be able to use your account until 05/30/2015
Carlos: Is there anything else I can assist you with today?
You: nope just as i said i dont have money for new console hope you be right
Google