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<blockquote data-quote="iliadar" data-source="post: 2822082" data-attributes="member: 86597"><p>دوستان، من الان با ایجنت حرف زدم (بیکار بودم خواستم سرم گرم شه و فکر میکردم جوابی که شما گرفتید رو بگیرم اما جوابی که من گرفتم فرق داشت)</p><p></p><p>متن چت :</p><p>[SPOILER]</p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Regarding with your concern, it seems that there is no prior concern with regards to location or region for the violation, Ili.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>You don't need to worry about it.</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>ok so we can use xbox live without any worries ? right ?</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Yes, that is correct.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>We don't have such restriction to any location or region.</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>oh, i found one of iranians contacted microsoft and they gave this answer... (2) violation of US and international export laws (TOU Section 1.10). Microsoft products and services may not be exported to countries currently listed as embargoed by the US State Department: • Burma (Myanmar) • Cuba • Iran • North Korea • Sudan • Syria Further attempts to connect to Xbox LIVE from Iran will result in immediate account suspension and console ban.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>May I ask where you had located the information from?</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Is it on our website?</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>i think. it was in his email said xbox terms of use. also he asked one of the agents and told him</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>I see, regarding with this concern.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>There is indeed a concern with the given list of location or region which is having the violation of US and international export laws (TOU Section 1.10). </span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>The issue with not be able to use gold on your region yet, is because Xbox Live is officially launched yet.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Which you are unable to proceed with using your subscription.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>However, you could then be able to proceed with the actual usage if you would go with V*N.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>This is what you're setup is right now.</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>but i bought my gold from local store for around $30</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>ive been using live around a year</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>That is correct, you are able to use it without any issue if you</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>That is correct, you are able to use it without any issue if you're using the V*N setup.</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>ok , so from now on i have to use V*N ? cuz i didnt use before</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>I would recommend that, so that you would encountered any issue with the connection.</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>ok thanks</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Here in Xbox, we do our best to make sure that you are given the best support that you deserve as our valued customer. Thank you for seeing the effort.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>I'm glad that we were able to address the issue that you are having today.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Would there be anything else that I can assist you for today?</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>no there isnt but im scared that i get banned becuz of connecting from iran</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>its not really fair</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>I know right! However, there are a lot of consideration which is having this factor for the subscription.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>International policies are being used for the setup for businesses.</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>right then</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>However, Microsoft is looking forward to expanding to more areas and regions.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>We're looking forward to a greater success and catering a lot more players in the world.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Feel free to contact us here for any other assistance needed.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Thank you for giving me the opportunity to assist you with your concern. I do appreciate your time and cooperation.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>See you in game, Ili!</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Enjoy your game time!!</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>ok thank you too</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>You're most welcome!!</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Thank you for contacting Xbox Customer Support! To end your chat session please click the</span></span></p><p>[/SPOILER]</p><p></p><p>اما گذشته از متن چت این تکه مهمی که ازش کشیدم بیرون :</p><p></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>We don't have such restriction to any location or region.</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>oh, i found one of iranians contacted microsoft and they gave this answer... (2) violation of US and international export laws (TOU Section 1.10). Microsoft products and services may not be exported to countries currently listed as embargoed by the US State Department: • Burma (Myanmar) • Cuba • Iran • North Korea • Sudan • Syria Further attempts to connect to Xbox LIVE from Iran will result in immediate account suspension and console ban.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>May I ask where you had located the information from?</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>Is it on our website?</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>i think. it was in his email said xbox terms of use. also he asked one of the agents and told him</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong><strong>Adam: </strong>I see, regarding with this concern.</strong></span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong><strong>Adam: </strong>There is indeed a concern with <u>the given list of location or region which is having the violation of US and international export laws (TOU Section 1.10</u>). </strong></span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong><strong>Adam: </strong>The issue with not be able to use gold on your region yet, is because Xbox Live is officially launched yet.</strong></span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong><strong>Adam: </strong>Which you are <u>unable to proceed with using your subscription</u>.</strong></span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>However, you could then be able to proceed with the actual usage if you would go with V*N.</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>This is what you're setup is right now.</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>but i bought my gold from local store for around $30</span></span></p><p><span style="color: #393738"><span style="font-family: 'Verdana'"><strong>ili: </strong>ive been using live around a year</span></span></p><p><span style="color: #F17922"><span style="font-family: 'Verdana'"><strong>Adam: </strong>That is correct, you are able to use it without any issue if you</span></span></p><p><span style="font-family: 'Verdana'"><span style="color: #F17922"><strong>Adam: </strong></span><span style="color: #f17922">That is correct, you are able to use it without any issue if you're using the V*N setup.</span></span></p><p><span style="font-family: 'Verdana'"></span></p><p><span style="font-family: 'Verdana'"><strong>اون تیکه ای که خط کشیدم رو ببینید. داره میگه به دلایل تحریم سیستم ما نمیزاره شما به عضویتتون در لایو ادامه بدید. من فکر میکردم همون جوابی که شما گرفتید رو بگیرم (خودتون قضاوت کنید. نظری ندارم)</strong></span></p></blockquote><p></p>
[QUOTE="iliadar, post: 2822082, member: 86597"] دوستان، من الان با ایجنت حرف زدم (بیکار بودم خواستم سرم گرم شه و فکر میکردم جوابی که شما گرفتید رو بگیرم اما جوابی که من گرفتم فرق داشت) متن چت : [SPOILER] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Regarding with your concern, it seems that there is no prior concern with regards to location or region for the violation, Ili.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]You don't need to worry about it.[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]ok so we can use xbox live without any worries ? right ?[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Yes, that is correct.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]We don't have such restriction to any location or region.[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]oh, i found one of iranians contacted microsoft and they gave this answer... (2) violation of US and international export laws (TOU Section 1.10). Microsoft products and services may not be exported to countries currently listed as embargoed by the US State Department: • Burma (Myanmar) • Cuba • Iran • North Korea • Sudan • Syria Further attempts to connect to Xbox LIVE from Iran will result in immediate account suspension and console ban.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]May I ask where you had located the information from?[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Is it on our website?[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]i think. it was in his email said xbox terms of use. also he asked one of the agents and told him[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]I see, regarding with this concern.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]There is indeed a concern with the given list of location or region which is having the violation of US and international export laws (TOU Section 1.10). [/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]The issue with not be able to use gold on your region yet, is because Xbox Live is officially launched yet.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Which you are unable to proceed with using your subscription.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]However, you could then be able to proceed with the actual usage if you would go with V*N.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]This is what you're setup is right now.[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]but i bought my gold from local store for around $30[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]ive been using live around a year[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]That is correct, you are able to use it without any issue if you[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]That is correct, you are able to use it without any issue if you're using the V*N setup.[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]ok , so from now on i have to use V*N ? cuz i didnt use before[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]I would recommend that, so that you would encountered any issue with the connection.[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]ok thanks[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Here in Xbox, we do our best to make sure that you are given the best support that you deserve as our valued customer. Thank you for seeing the effort.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]I'm glad that we were able to address the issue that you are having today.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Would there be anything else that I can assist you for today?[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]no there isnt but im scared that i get banned becuz of connecting from iran[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]its not really fair[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]I know right! However, there are a lot of consideration which is having this factor for the subscription.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]International policies are being used for the setup for businesses.[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]right then[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]However, Microsoft is looking forward to expanding to more areas and regions.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]We're looking forward to a greater success and catering a lot more players in the world.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Feel free to contact us here for any other assistance needed.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Thank you for giving me the opportunity to assist you with your concern. I do appreciate your time and cooperation.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]See you in game, Ili![/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Enjoy your game time!![/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]ok thank you too[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]You're most welcome!![/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Thank you for contacting Xbox Customer Support! To end your chat session please click the[/FONT][/COLOR] [/SPOILER] اما گذشته از متن چت این تکه مهمی که ازش کشیدم بیرون : [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]We don't have such restriction to any location or region.[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]oh, i found one of iranians contacted microsoft and they gave this answer... (2) violation of US and international export laws (TOU Section 1.10). Microsoft products and services may not be exported to countries currently listed as embargoed by the US State Department: • Burma (Myanmar) • Cuba • Iran • North Korea • Sudan • Syria Further attempts to connect to Xbox LIVE from Iran will result in immediate account suspension and console ban.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]May I ask where you had located the information from?[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]Is it on our website?[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]i think. it was in his email said xbox terms of use. also he asked one of the agents and told him[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B][B]Adam: [/B]I see, regarding with this concern.[/B][/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B][B]Adam: [/B]There is indeed a concern with [U]the given list of location or region which is having the violation of US and international export laws (TOU Section 1.10[/U]). [/B][/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B][B]Adam: [/B]The issue with not be able to use gold on your region yet, is because Xbox Live is officially launched yet.[/B][/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B][B]Adam: [/B]Which you are [U]unable to proceed with using your subscription[/U].[/B][/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]However, you could then be able to proceed with the actual usage if you would go with V*N.[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]This is what you're setup is right now.[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]but i bought my gold from local store for around $30[/FONT][/COLOR] [COLOR=#393738][FONT=Verdana][B]ili: [/B]ive been using live around a year[/FONT][/COLOR] [COLOR=#F17922][FONT=Verdana][B]Adam: [/B]That is correct, you are able to use it without any issue if you[/FONT][/COLOR] [FONT=Verdana][COLOR=#F17922][B]Adam: [/B][/COLOR][COLOR=#f17922]That is correct, you are able to use it without any issue if you're using the V*N setup.[/COLOR] [B]اون تیکه ای که خط کشیدم رو ببینید. داره میگه به دلایل تحریم سیستم ما نمیزاره شما به عضویتتون در لایو ادامه بدید. من فکر میکردم همون جوابی که شما گرفتید رو بگیرم (خودتون قضاوت کنید. نظری ندارم)[/B][/FONT] [/QUOTE]
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